![]() ![]() Luckily, OneDrive provides a simple way of viewing sync issues. This can cause a sync error.ġ) The first and most important step to quickly fixing an OneDrive Sync issue is determining what the issue is. OneDrive does not allow the syncing of duplicate filenames in the same folder. If your libraries are larger than the allowable limits, divide them as you see fit and re-sync.Ĥ) Check for duplicate filenames in the same folder. Anything over these amounts can cause sync errors to occur. OneDrive allows for 20,000 files in personal OneDrive for Business collections, but only 5,000 in SharePoint library collections. ![]() This limit is strictly enforced for files that are synced to SharePoint libraries.ģ) Check the amount of items/files in your collection. OneDrive allows for file sizes up to 2GBs before sync errors may occur. A filename with over 260 characters would cause a file sync error.Ī file-path such as “c:/xxx/xxx/xxx…./xxx (to the length of over 260 characters) would cause a file sync error.Ģ) Check the file size of individual files you are attempting to sync. OneDrive has a character limit and “file path” length of 260 characters.Į.g. If you’re still having problems with the sync after following these five steps, consult the OneDrive for Business manual.1) Check character limit on your filename. Step 6: Consult the OneDrive for Business manual In case of problems with the sync folder, you can stop the sync and restart it to clear the fault. Sync problems can often be solved by restarting the sync connection. Respect the pre-defined limits for files. Avoid these characters to prevent sync problems.Ī file that’s too large, contains too many items, or has a long access path, can’t be synced to OneDrive for Business. OneDrive for Business doesn’t support certain characters in a file name. Read more about the OneDrive updates on Microsoft's support site. Software: OneDrive for Business is updated regularly.If you already use the app, make sure you have the latest update. App: install the free sync app from Microsoft to sync files with OneDrive, online and offline.Step 1: update your OneDrive app and software If you can't sync files from your computer to OneDrive, or if the sync is too slow, the following steps will guide you through the possible solutions. ![]()
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